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Standard shipping arrives between 5-14 days. Once your package is shipped you will receive an e-mail with a tracking number.

To expedite exchanges, it's recommended to purchases your replacement item. Then contact us with the item you wish to exchange so we can send you a shipping label free of charge.

We offer a 60-day return policy for new or unused products. To return an item email us atsupport@urbanbayz.com We will provide you a shipping label and return your money upon inspection of the product.